Privacy Policy

AccentCare, Inc. ("we" or "us") has created this privacy policy ("Privacy Statement") to explain why we collect particular information and how we will protect your personal privacy within our Web site located at the URL www.accentcare.com and any other site provided by us (collectively, this "Site"). We reserve the right to change this policy at any time by posting a new privacy policy at this location.

This Privacy Statement discloses the privacy practices for this Site.

We believe in promoting the use of fair information practices. Because we want to demonstrate our commitment to your privacy, we are detailing in this statement:     

1. What personally identifiable information of yours or third party personally identifiable information is collected from you through this Site;
2. The organization collecting the information;
3. How the information is used;
4. With whom the information may be shared;
5. What choices are available to you regarding collection, use and distribution of the information;
6. The kind of security procedures that are in place to protect the loss, misuse or alteration of information under our control; and
7. How you can correct any inaccuracies in the information.

If you feel that we are not abiding by our posted privacy policy, you should contact Jeff Hammond, HIPAA Compliance Office at 135 Technology Drive, Suite 150, Irvine, CA 92618.

Information Collection and Use     

We collect information from our users at several different points on this Site. We are the sole owner of the information collected on this Site. We will not sell, share, or rent this information to others in ways different from what we disclose in this Privacy Statement.     

A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on this Site. Once users close their browser, the cookie simply terminates. For instance, by setting a cookie on this Site, users would not have to log in a password more than once, thereby saving time while on this Site. If users reject the cookie, they may still use this Site. The only drawback to this is that users will be limited in some areas of this Site. Cookies can also enable us to track and target the interests of our users to enhance the experience on this Site.

Some of our business partners use cookies on this Site. However, we have no access to or control over these cookies.     

Log files     

We use IP addresses to analyze trends, administer this Site, track users' movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Sharing     

We will share aggregated demographic information with our partners. This is not linked to any personal information that can identify any individual person.

We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

We partner with other parties to provide specific services. When a user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services.

These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Links     

This Site contains links to other sites. Please be aware that we at AccentCare are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave this Site and to read the privacy statements of each and every web site that collects personally identifiable information. This Privacy Statement applies solely to information collected by this Site.     

Security

This Site takes every precaution to protect our users' information. When you submit sensitive information via this Site, your information is protected both on-line and off-line.

Our registration/order/decision process form asks users to enter sensitive information (such as credit card number and/or health-related information), and that information is encrypted and is protected with the best encryption software in the industry: SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to unlocked, or open, when you are just "surfing."

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to your information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected. Finally, the servers on which we store personally identifiable information on are kept in a secure environment, behind a locked door.

If you have any questions about the security at this Site, you can send an e-mail to webMaster@accentcare.com.

Supplementation of Information     

To properly fulfill our obligation to our customers, it is necessary for us to supplement the information we receive with information from third party sources.

To enhance our ability to tailor this Site to an individual's preference, we may combine information about the purchasing habits of users with similar information from our business partners to create a personalized user profile. When a user makes a purchase from one of our business partners, the business partner will collect and share that purchase information with us so we can tailor this Site to our users' preferences.

Notification of Changes     

If we decide to change our Privacy Statement, we will post those changes so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an e-mail. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the Privacy Statement under which the information was collected.

Contacting This Site

If you have any questions about this Privacy Statement, the practices of this Site, or your dealing with this Site, please contact:

Web Site Administrator
AccentCare, Inc.
135 Technology Drive, Suite 150
Irvine, CA 92618

You can send e-mail to us with any further questions at webMaster@accentcare.com

If you do not agree to the terms of this Privacy Statement or any revised policy, please exit this Site immediately.