Friday Update

Happy Friday

I started today with a video interview with one of our medical directors on the west coast. Dr. John Geiss shared with me his perspective on how AccentCare is partnering with the medical community in Southern California and making a distinctive difference in the lives of our patients. When the video is available to view, I’ll share it in my message. For now, though, I wanted you to hear that the medical community around us genuinely values what you all do. And a thank you to Dr. Geiss for his gracious words and his engagement for AccentCare as we make a difference together in Southern California.

One of my key themes this week is the need to resume a normal rhythm and to lean into making AccentCare thrive. I’m glad to say that as we moved into the back half of the week, it’s clear that you and your colleagues are accepting that challenge. Keep focused, work together, let’s get after this together.

I mentioned yesterday how the Hospice business unit has really performed strongly throughout the COVID challenge. Another group that I want to call out for their exceptional work is our Tennessee operations. That region, with a particular emphasis on the Franklin office, has maintained a robust census, and they’ve done that despite having a decent chunk of their business coming from senior living facilities, which we all know have been a challenge. The Tennessee team has pushed through and is an excellent example for all of us on how not to allow COVID to beat us.

I’ll close our week with our 6th Real Talk. Real Care. segment. Larry Bloskas is a chaplain and bereavement coordinator for our Lubbock hospice team. Larry brings a different perspective to our conversations and one that is worth hearing out. You’ll hear him talk about it being OK to grieve missing what “was,” and then the need to move forward and make meaningful moments. I especially like his suggestion that it’s up to us to decide what we want to be and to go do it. I see that happening across AccentCare, and I know I’ll see more. Here’s the link to today’s Real Talk.Real Care Episode 6 video.

Have a great weekend. We’ll talk again soon.

Steve