March 6, 2020

To: All AccentCare Employees
Subject: Coronavirus – Friday March 6th Update


Good afternoon. We are now fully into our fifth day since activating the AccentCare Emergency Preparedness Plan.

Several pieces of training and other operational efforts are underway. I thank all of you for your professionalism and the urgency that you have displayed as we work together to battle coronavirus challenge.

We continue to proactively communicate externally and internally our aggressive plans to prepare our organization for COVID-19. To ensure we have taken every step to ensure that messages are reaching all of our team, a mailer will be sent to all AccentCare employees’ homes addressing our response and also including key information from the Center for Disease Control (CDC). Our website’s coronavirus section is updated daily. As a reminder, the employee section requires that you use the password “accentcare”

It is also important to say that the leadership team is carefully monitoring the COVID-19 responses of other organizations. If there are additional steps that we can be taking, we strive to swiftly adopt those measures for the good of our patients and each other.

As a rapid learning organization, we are determined to hear and respond to your feedback on the effectiveness of our communications. Later today, a survey will go out to a group of clinicians and field resources.

Finally, I want to remind you that our Emergency Preparedness team email inbox remains open for your questions. We are actively monitoring and responding to all messages. Please send questions to

Steve Rodgers
Chief Executive Officer

Sara Castillo RN, BSN, PHN, MSN
Chief Nursing Officer