We are driven to provide patients and families with easier access to personalized, high-quality care. AccentCare’s proven operational excellence, paired with compassionate care teams, allows us to deliver consistent, high-quality outcomes for our patients and physician referral partners. AccentCare operates over 270 sites of care across 31 states and employs more than 31,000 qualified professionals.

We focus on improving outcomes for our patients and our health care partners. This yields fewer unplanned re-hospitalizations, improves the patient experience, and helps reduce the cost of care for a growing number of seniors with complex post-acute, rehabilitative and chronic care needs.

Our interdisciplinary team approach utilizes innovative technology and care models to provide a full spectrum of care services built around your challenges and your patients’ needs.

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Expertise Across the
Care Continuum

Our outcomes are supported by our relentless commitment to innovative technology, patient care models, staffing and training.

  • Average of 54% fewer unplanned 30-day re-hospitalizations
  • 4.7 Star Rating that far exceeds home health care agencies overall

Helpful Resources

Tools to assist you in your delivery of excellent patient care.

Chronic Care Programs | RightPath®

  • Patients with congestive heart failure (CHF) often suffer from symptoms that interfere with daily life, such as shortness of breath, fatigue and weakness. Our RightPath® CHF program may help improve these symptoms so that patients are able to live more comfortably while managing their condition.
  • For CHF Medicare patients, our program reports an 18% unplanned re-hospitalization rate versus the average (26%) as measured by Stone and Hoffman. In fact, AccentCare patients show improvement in breathing and improvement in ambulation for a higher percentage of patients than the average for all home health companies.
  • Our Cardiac Program includes:
    • Clinical pathways for congestive heart failure and heart disease
    • Peak flow testing and action planning for reactive airway conditions
    • Individualized care plans
    • An interdisciplinary team approach including skilled nursing, physical and occupational therapy and other disciplines
    • Telemonitoring
    • Care transition and coordination support
    • Patient and family education on medication, nutrition and self-management
  • Living with COPD (Chronic Obstructive Pulmonary Disease) can require daily management. Our RightPath® COPD program can help manage symptoms and improve ambulation.
  • As measured by Strategic Health Programs (SHP), 75% of patients in our program show improvement in breathing versus the average of all home health companies (68%). In addition, AccentCare reports improved ambulation and lower unplanned re-hospitalization rates for COPD patients that exceed national averages.
  • Our COPD program includes:
    • Clinical Pathway specific to COPD management
    • Peak flow testing and action planning for reactive airway conditions
    • Medication management
    • Individualized care plans
    • An interdisciplinary team approach including skilled nursing, physical and occupational therapy and other disciplines
    • Telemonitoring
    • Care transition and coordination support
    • Patient and family education on medication, nutrition and self-management
  • We understand that diabetes requires constant monitoring and management. Diabetes can often lead to other medical conditions such as hypertension and COPD, which are leading causes for re-hospitalization.
  • Our RightPath® Diabetes program reports unplanned re-hospitalization and emergent care hospitalization rates that are below the national average of home health companies as measured by Strategic Health Programs (SHP).
  • We monitor symptoms while maintaining compliance with disease management principles to help ensure diabetic patients have optimal outcomes.
  • Our diabetes program includes:
    • Prevention, detection and treatment of complications
    • Clinical Pathways specific to Diabetes Management
    • Medication management
    • Individualized care plans
    • An interdisciplinary team approach including skilled nursing, physical and occupational therapy and other disciplines
    • Telemonitoring
    • Care transition and coordination support
    • Patient and family education on medication, nutrition and self-management
  • For patients who have recently undergone joint replacement, AccentCare has developed the RightPath® Program for Joint Rehabilitation to help address their specific postoperative needs.
  • This program has reported improved outcomes for a higher percentage of patients than the national average of home health companies as measured by Strategic Health Programs (SHP). These outcomes include pain reduction, improved ambulation, improved status of surgical wounds and decreased unplanned re-hospitalization rates.
  • As measured by Strategic Health Programs (SHP), 81% of patients in our program report pain reduction versus the average of all home health companies (76%). In addition, AccentCare reports improved status of surgical wounds, improved ambulation and lower unplanned re-hospitalization rates for at a higher percentage of joint rehabilitation patients than the national average for all home health companies.
  • The program includes:
    • Surgical wound management
    • Pain management
    • Medication management
    • Patient and family education on safety, balance and exercise
    • Individualized care plans focused on therapeutic intervention
    • An interdisciplinary team approach including skilled nursing, physical and occupational therapy and other disciplines
    • Telemonitoring
    • Care transition and coordination support
  • Caring for a loved one who is showing signs of depression can be difficult for families and caregivers. Despite the prevalence of late-life depression among seniors, it is a condition that often goes undiagnosed. Symptoms of late-life depression including changes in weight, tearfulness or increased sadness, apathy toward previously enjoyed activities, increased anxiety, increased confusion and misuse of pain or anxiety medication.
  • Our RightPath® Late Life Depression program has helped to reduce symptoms of depression and anxiety for more than 84% of our patients.
  • The program includes:
    • Experienced Behavioral Health Nurses who specialize in depression management
    • Medication management
    • Individualized care plans
    • An interdisciplinary team approach including skilled nursing, physical and occupational therapy and other disciplines
    • Telemonitoring
    • Care transition and coordination support
    • Patient and family education on medication and self-management strategies
    • Ongoing communication with the patient, their physician and their loved ones
  • Palliative care is specialty care for individuals living with a chronic illness, focused on relief from pain and symptoms while supporting emotional and social well-being. If you or a loved one has an advanced chronic illness such as heart failure, cancer, diabetes or COPD, you may benefit from palliative care at home. Our RightPath® Palliative Care program blends curative and comfort treatments to meet the individual’s goals of care. The program includes:
    • Comfort of the mind and body through active pain/symptom management, emotional and spiritual support
    • Advanced care planning to assist you in developing your goals for care and choices for treatment
    • Individualized care plans to address physical, emotional and spiritual needs based on your personal wishes
    • Patient and family education to enable you to participate in your self-care and make the best lifestyle choices to optimize day-to-day health
    • Medication management
    • Telemonitoring
    • Care coordination to support changing priorities and needs during care transitions

Our Product Suite

The AccentCare Advanced Community Care Model achieves results with established protocols and workflow in five key areas:

  • Communication for faster admission and order processing
  • High-risk patient identification
  • Disease-specific programs
  • Behavioral health recognition and accommodation
  • Technology in the home

Designed for at-risk patients who need an extra level of care to help ensure their recovery, this program includes RecoveryCare Transitions™ and RecoveryCare Intensive™.

RecoveryCare

RecoveryCare Transitions is care management to assist with home assessments as well as the coordination and attainment of services that contribute to a safe and smooth 30- to 90-day transition period including:

  • In-home and phone visits
  • Medication reconciliation
  • Early recognition of symptoms requiring intervention
  • Pain assessment
  • Tele-monitoring
  • Care navigation including arrangements for follow-up appointments

RecoveryCare Intensive is rigorous, front-loaded, and intensive in-home rehabilitation, skilled nursing and support services for activities of daily living. All are delivered in a healthcare program created to make home a safe and comfortable place for the patient to recuperate from the following types of conditions:

Cardiac
Diabetes
Orthopedic
Behavioral Health

  • Cardiac
  • Diabetes
  • Orthopedic
  • Behavioral Health

This service offers intensive on-going home care for complex or fragile patients to help manage their chronic conditions in the home.

  • Complex chronic illnesses
  • Diabetes
  • Social and behavioral health conditions

This specialized care is focused on relief from symptoms while supporting emotional, social and spiritual well-being.

  • Right Path®Palliative Care
  • Hospice care
Awards and Designations

Nationally Recognized Care

At AccentCare, our quality and safety efforts are evidence of the depth of work that is underway and ongoing, with the well-being of our patients as the ultimate goal.

The Joint Commission National Quality Approval

Designations vary by location

Home Health Technology

We have dedicated Telehealth Team to support remote care.

  • Virtual visits, via an exclusive video platform partnership with Synzi
  • Telemonitoring devices for near real-time data to identify changes in patient condition

Patient Benefits

  • Reduce exposure/spread of COVID-19
  • Reduce hospitalization
  • Reduce emergency department utilization
  • Secure, HIPPA-compliant platform
  • Increases capacity for patient visits, by more effectively deploying home health resources

How it Works

  • Physician orders home health for patient
  • Accepted patient receives welcome call
    • Introduces and explains home care
    • Validates information (including presence of smart devices
  • Nurse makes initial home visit
    • Conducts routine assessment
    • Develops plan of care
  • Nurse evaluates applicability of supporting technology
    • Determines need for telemonitoring
    • Screens for most appropriate option
    • Orders appropriate device
  • Determines if patient could benefit from virtual visits

Patient Qualifications 

  • Physician order for AccentCare home health services
  • Smart device already in the home such as phone, tablet (Apple iPad, Samsung, Chrome), or laptop computer with camera
  • Physician agreement to include virtual visits in plan of care
  • Willing participation (patient and/or caregiver)

Patient Qualifications 

  • Physician order for AccentCare home health services
  • Smart device already in the home such as phone, tablet (Apple iPad, Samsung, Chrome), or laptop computer with camera
  • Physician agreement to include virtual visits in plan of care
  • Willing participation (patient and/or caregiver)

How It Work

  • Patients will receive in-person guidance from a trained home health nurse at, or shortly after, start of care.
    • Initial home visit to conduct assessment and develop plan of care
    • Set-up assistance for patient and/or family caregiver
    • Download Synzi app onto smart device in the home
      • Log in to register with date of birth (HIPAA-compliant)
      • To participate in a home visit, simply accept the video call
    • Reminder to call our local office with any questions or future needs regarding the app
  • Physicians can virtually participate in home health visits.
    • AccentCare case manager can schedule with physician in advance
    • At start of scheduled visit, link sent to physician for merged video call

Supplementing Quality Home Care for At-Risk Patients

We supplement clinician home visits with telemonitoring for remote clinical observation to discern change in condition and enable timely changes in care plans.

We have partnered with Medtronic, a leader in the creation and supply of medical devices, to enable the collection of near real-time biometric data to:

  • Help decrease risk of exposure
  • Support quality outcomes
  • Reassure patients who may feel insecure about their health

Patient Qualifications 

  • Unstable or new condition
    • Asthma | Congestive Heart Failure (CHF) | COPD | Diabetes | Hypertension
  • At-risk for re-hospitalization or emergency room visit
  • Concern for COVID-19 exposure
  • Absence of cognitive or relevant physical impairment for patient and/or caregiver
  • Safe home environment
  • AccentCare home health patient for a minimum 2-week plan of care
  • Physician and patient willingness

Patient Benefits

  • Increases frequency of valuations
    • Improves real-time symptom management and compliance
  • Easily share vitals and reports
  • Live video conferencing with medical professionals | Include a family or caregiver in these consults
  • Reduce exposure/spread of COVID-19
  • Reduce re-hospitalization rates
  • Reduce emergency department utilization
  • Reduce patient anxiety due to uncertainty about their health and fear of exposure

How It Works 

Following our initial home visit, the patient receives in-person guidance from a specially trained home health nurse.

  • Nurse identifies the device best suited to capture patient’s biometric data such as:
    • Blood pressure – Blood glucose – Pulse – Weight – SPO2
  • Shipment is tracked for notification of arrival
  • Telenurse calls patient and/or caregiver to explain how to set up device
  • Dedicated Telehealth Team provides support
    • Physician-established patient-specific parameters programmed into device
    • Data received and reviewed daily
    • Remote problem-solving when feasible (e.g., change in medication, weight gain)
    • Dispatch of nurse or initiation of virtual visit when needed
  • Custom reports available upon physician request
Available in Minnesota ONLY at this time

Offers a variety of home safety and medication management devices, along with professional installation, guided instruction, and customer support.

Our Services

Questions? Please use the site Chat feature for your convenience OR call (800) 834-3059.