Laws & Regulations

National Laws & Regulations

TiC Disclosure Requirements

Updated July 1, 2022

About TiC Disclosure Requirements

The TiC requires group health plans and issuers to make available to the public, a machine-readable file disclosing certain information about plan costs for covered items and services. Additionally, plans and issuers must create an online cost-estimator tool, customized for plan participants.

State Laws & Regulations

California | End of Life Option Act

About the End of Life Option Act

California’s End of Life Option Act went into effect on June 9, 2016.  This law allows an adult diagnosed with a terminal illness, with the capacity to make medical decisions and who is a resident of the state, to request aid-in-dying medications from a participating attending physician.  Several steps are required of both the requesting patient and the participating attending physician.  Patients who choose to pursue this option will be considered to have died of their underlying terminal illness.  Participating in the End of Life Option Act is voluntary for both patients and physicians.

 

The End of Life Option Act at AccentCare

At AccentCare, we believe that patients are experts in themselves.  Our vision that patients receive the understanding, empathy, and excellence they deserve and that families will experience compassionate support from a trusted guide at each step serve to promote patient choice.  We believe in honoring and encouraging our patients a voice in guiding their own end-of-life journey.  Our protocol states the following:

  • Our Physicians are allowed to act as Attending Physician or Consulting Physician per the law, if the physician chooses to do so;
  • Our staff is allowed to be present at bedside at time of ingestion, as we would be for any patient death;
  • Our staff is allowed to dialogue about the End of Life Option Act as a care option, when appropriate;
  • Our electronic medical record has specific documentation for the End of Life Option Act that demonstrates ongoing dialogues, support, and advance care planning that respects a patient’s good death;
  • We honor our team members as well.  Their participation is voluntary;
  • We operate a 24/7 cALL Center staffed by our own Nurses.  They are trained to compassionately respond to questions about the California End of Life Option Act;
  • We train all of our California staff and volunteers on the End of Life Option Act, including National team members supporting our sites in California;

Would you like more information?  Please reach out to us at PAD@accentcare.com for additional resources or to speak with a member of our National Medical Aid in Dying Expert team.  When you reach out to us, you can expect to receive a response within 24-48 hours.


Interested in California’s End of Life Option Act and would like to self-refer for hospice services?  Please email us at PAD@accentcare.com and we will put you in touch with the program closest to you to schedule an evaluation.

 

We have and will continue to place patients (and their choice) at the forefront of the care we provide.  We will support patients who seek assistance through the End of Life Option Act.

California | CPRA Privacy Notice to Applicants Regarding the Collection of Personal Information

AccentCare and its affiliates (“the Company”) are committed to protecting the privacy and security of personal information of all individuals including job applicants.  The Company complies with the California Privacy Rights Act (CPRA”) and all data privacy and laws in the jurisdictions in which it recruits and hires employees.

We collect only the personal information that is reasonably necessary and proportionate to achieve our purposes.  We do not:

  • sell your personal information;
  • share or disclose your personal information to third parties other than the entities or service providers listed below;
  • share or disclose your sensitive information to third parties for purposes other than those listed below or otherwise permitted by the CPRA;
  • sell or share the personal information of consumers under 16 years of age; or
  • permit third parties to collect your personal information on our behalf other than our service providers listed below.

Job applicants with disabilities may access this notice in an alternative format by contacting recruiting@accentcare.com

CATEGORIES OF PERSONAL INFORMATION WE COLLECT AND HOW DO WE USE, RETAIN, AND SHARE THIS INFORMATION

Identifiers

Real name, alias, postal address, email address, and the information provided during the hiring process.

 

PURPOSES FOR COLLECTING THE PERSONAL INFORMATION:

To hire the most qualified applicants; for background investigations; to comply with our legal and contractual requirements; and to establish, exercise, and defend our legal and contractual rights.

RETENTION PERIOD FOR THE PERSONAL INFORMATION:

As long as necessary to fulfill the purposes for the collection. Generally, personal information is retained for the duration of our hiring process or continuing relationship with you, plus any legally required record or data retention period and/or any period of time necessary to exercise our legal rights.

CATEGORIES OF ENTITIES WITH WHOM WE SHARE THE PERSONAL INFORMATION:

Company personnel involved with hiring; recruitment service providers; background check service providers; former employers and other references you provide; applicable law enforcement and government agencies; healthcare professionals, and drug testing laboratory personnel.

Protected Categories

Disability status; race, color, national origin, age, immigration status; citizenship status, marital status, military or veteran status; and information provided by you during the hiring process.

 

PURPOSES FOR COLLECTING THE PERSONAL INFORMATION:

To hire the most-qualified applicants; for background investigations; to comply with our legal and contractual requirements; to administer our diversity, equality and inclusion initiatives; and to establish, exercise, and defend our legal and contractual rights.

RETENTION PERIOD FOR THE PERSONAL INFORMATION:

As long as necessary to fulfill the purposes for the collection. Generally, personal information is retained for the duration of our hiring process or continuing relationship with you, plus any legally required record or data retention period and/or any period of time necessary to exercise our legal rights.

CATEGORIES OF ENTITIES WITH WHOM WE SHARE THE PERSONAL INFORMATION:

Company personnel involved with hiring; our recruitment service providers; applicable government agencies; applicable law enforcement and government agencies; healthcare professionals, and drug testing laboratory personnel.

Sensitive Personal Information

Social security number; driver’s license number; state identification card number; passport number; credit history; racial ethnic origin; pre-employment medical test results; and information provided by you during the hiring process.

 

PURPOSES FOR COLLECTING THE PERSONAL INFORMATION:

To hire the most qualified applicants; for background investigations; to comply with our legal and contractual requirements; and to establish, exercise, and defend our legal and contractual rights.

RETENTION PERIOD FOR THE PERSONAL INFORMATION:

As long as necessary to fulfill the purposes for the collection. Generally, personal information is retained for the duration of our hiring process or continuing relationship with you, plus any legally required record or data retention period and/or any period of time necessary to exercise our legal rights.

CATEGORIES OF ENTITIES WITH WHOM WE SHARE THE PERSONAL INFORMATION:

Company personnel involved with hiring; our recruitment service providers; applicable government agencies; applicable law enforcement and government agencies; healthcare professionals, and drug testing laboratory personnel.

Biometric Information

Not Collected

 

PURPOSES FOR COLLECTING THE PERSONAL INFORMATION:

N/A

RETENTION PERIOD FOR THE PERSONAL INFORMATION:

N/A

CATEGORIES OF ENTITIES WITH WHOM WE SHARE THE PERSONAL INFORMATION:

N/A

Internet or Other Electronic Network Activity Information

Social media information about you.

 

PURPOSES FOR COLLECTING THE PERSONAL INFORMATION:

To hire the most qualified applicants; for background investigations; to comply with our legal and contractual requirements, and to establish, exercise, and defend our legal and contractual rights.

RETENTION PERIOD FOR THE PERSONAL INFORMATION:

As long as necessary to fulfill the purposes for the collection. Generally, personal information is retained for the duration of our hiring process or continuing relationship with you, plus any legally required record or data retention period and/or any period of time necessary to exercise our legal rights.

CATEGORIES OF ENTITIES WITH WHOM WE SHARE THE PERSONAL INFORMATION:

Company personnel involved with hiring; our recruitment service providers; applicable government agencies; and applicable law enforcement and government agencies.

Geolocation Information

Not Collected

 

PURPOSES FOR COLLECTING THE PERSONAL INFORMATION:

N/A

RETENTION PERIOD FOR THE PERSONAL INFORMATION:

N/A

CATEGORIES OF ENTITIES WITH WHOM WE SHARE THE PERSONAL INFORMATION:

N/A

Audio, Electronic, Visual, Thermal, or Similar Information

Not Collected

 

PURPOSES FOR COLLECTING THE PERSONAL INFORMATION:

N/A

RETENTION PERIOD FOR THE PERSONAL INFORMATION:

N/A

CATEGORIES OF ENTITIES WITH WHOM WE SHARE THE PERSONAL INFORMATION:

N/A

Professional or Employment-Related Information

Employment history and experience; reference and background check information; criminal history; credit history; and information provided by you during the hiring process.

 

PURPOSES FOR COLLECTING THE PERSONAL INFORMATION:

To hire the most qualified applicants; for background investigations; to comply with our legal and contractual requirements, and to establish, exercise, and defend our legal and contractual rights.

RETENTION PERIOD FOR THE PERSONAL INFORMATION:

As long as necessary to fulfill the purposes for the collection. Generally, personal information is retained for the duration of our hiring process or continuing relationship with you, plus any legally required record or data retention period and/or any period of time necessary to exercise our legal rights.

CATEGORIES OF ENTITIES WITH WHOM WE SHARE THE PERSONAL INFORMATION:

Company personnel involved with hiring; recruitment service providers; background check service providers; applicable law enforcement and government agencies; healthcare professionals, and drug testing laboratory personnel.

Education Information Relevant to the Job

PURPOSES FOR COLLECTING THE PERSONAL INFORMATION:

To hire the most qualified applicants; comply with our legal and contractual requirements; and to establish, exercise, and defend our legal and contractual rights.

RETENTION PERIOD FOR THE PERSONAL INFORMATION:

As long as necessary to fulfill the purposes for the collection. Generally, personal information is retained for the duration of our hiring process or continuing relationship with you, plus any legally required record or data retention period and/or any period of time necessary to exercise our legal rights.

CATEGORIES OF ENTITIES WITH WHOM WE SHARE THE PERSONAL INFORMATION:

Company personnel involved with hiring; and recruitment service providers.

Inferences Drawn from the Personal Information Collected to Determine Your Abilities and Aptitude

Not Collected

 

PURPOSES FOR COLLECTING THE PERSONAL INFORMATION:

N/A

RETENTION PERIOD FOR THE PERSONAL INFORMATION:

N/A

CATEGORIES OF ENTITIES WITH WHOM WE SHARE THE PERSONAL INFORMATION:

N/A

Your Privacy Rights

 As a California resident, you have the following privacy rights regarding your personal information: 

  • The right to know and right to access the personal information we have collected about you, including the categories of personal information, the categories of sources from which the personal information is collected, the business or commercial purpose for collecting, selling, or sharing personal information, the categories of third parties to whom the business discloses personal information, and the specific pieces of personal information the business has collected about the consumer;
  • The right to delete personal information that we have collected from you, subject to certain exceptions;
  • The right to correct inaccurate personal information that we maintain about you;
  • The right of portability, or right to have us transfer your personal information to other persons or entities upon your request;
  • The right to limit the use of your sensitive information if we decide in the future to use such information for purposes other than the purposes listed above; and
  • The right not to be discriminated against for exercising your of privacy rights.

You can exercise you privacy rights by submitting a request to us by emailing us at: recruiting@accentcare.com or calling us at: (833)961-2988; or asking our Human Resources department for a written request form.  To protect the security of your personal information, we will require you to provide us with identifying information for you such as personal email address, personal telephone number, employee identification number, and/or other information that we can match with the personal information we have collected about you to verify your identity.

You may use an authorized agent to request access to or deletion of your personal information. We will require your authorized agent to provide us with either (1) a power of attorney authorizing the authorized agent to act on your behalf or (2) your written authorization permitting the authorized agent to request access to your personal information on your behalf.  Further, we will require you or your authorized agent to provide us with identifying information to verify your identity.  We may also require you to either verify your own identity directly with us or directly confirm with us that you provided the authorized agent permission to submit the request.

Within 10 days of receiving your request to know, we will confirm receipt of your request and provide information about how we will process your request.  Generally, we will respond to your request within 45 days.  If we need more time to respond, we will provide you with notice and an explanation of the reason we need more time to respond.  We may deny your request if we cannot verify your identity or are legally permitted to deny your request.  If we deny your request, we will explain the basis for the denial, provide or delete any personal information that is not subject to the denial, and refrain from using the personal information retained for any purpose other than permitted by the denial. We will maintain a record of your request and our response for 24 months.

Questions: If you have any questions or concerns regarding this Privacy Notice, the Company’s Privacy Policy or the collection of your personal information, email recruiting@accentcare.com

Washington State | Death with Dignity Act

About the Death with Dignity Act

Washington’s Death with Dignity Act went into effect on March 5, 2009.  This law allows an adult diagnosed with a terminal illness, with the capacity to make medical decisions and who is a resident of the state, to request aid-in-dying medications from a participating attending physician.  Several steps are required of both the requesting patient and the participating attending physician.  Patients who choose to pursue this option will be considered to have died of their underlying terminal illness.  Participating in the Death with Dignity Act is voluntary for both patients and physicians.

The Death with Dignity Act at AccentCare

At AccentCare, we believe that patients are experts in themselves.  Our vision that patients receive the understanding, empathy, and excellence they deserve and that families will experience compassionate support from a trusted guide at each step serve to promote patient choice.  We believe in honoring and encouraging our patients a voice in guiding their own end-of-life journey.  Our protocol states the following:

  • Our Physicians are allowed to act as Attending Physician or Consulting Physician per the law, if the physician chooses to do so;
  • Our staff are allowed to be present at bedside at time of ingestion, as we would be for any patient death;
  • Our staff are allowed to dialogue about the Death with Dignity Act as a care option, when appropriate;
  • Our electronic medical record has specific documentation for the Death with Dignity Act that demonstrates ongoing dialogues, support, and advance care planning that respects a patient’s good death;
  • We honor our team members as well.  Their participation is voluntary;
  • We operate a 24/7 cALL Center staffed by our own Nurses.  They are trained to compassionately respond to questions about the Death with Dignity Act;
  • We train all of our Washington State staff and volunteers on the Death with Dignity Act, including National team members supporting our sites in Washington;

Would you like more information?  Please reach out to us at PAD@accentcare.com for additional resources or to speak with a member of our National Medical Aid in Dying Expert team.  When you reach out to us, you can expect to receive a response within 24-48 hours.

Interested in Washington’s Death with Dignity Act and would like to self-refer for hospice services?  Please email us at PAD@accentcare.com and we will put you in touch with the program closest to you to schedule an evaluation.


We have and will continue to place patients (and their choice) at the forefront of the care we provide.  We will support patients who seek assistance through the Death with Dignity Act.

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