Paying for Hospice

Welcome to the Hospice Patient Financial Portal. We appreciate the opportunity to serve you and will respond to your inquiry as soon as we are able. If you wish to speak with a Financial Advocate directly, please call 224-458-7405, Monday-Friday from 8am – 4:30pm CT, or leave a message and we will get back to you as soon as possible. Any questions or information submitted go to our secure and protected email, and all personal information reported will be protected.

Paying Your Bill

Our online payment portal is a safe, convenient, environmentally friendly, and inexpensive way for you to make payments. Please review the documents below to learn about payment options and setting up recurring payments.

If you wish to speak with a Financial Advocate directly, please call 224-458-7405, Monday-Friday from 8am – 4:30pm CT, or leave a message and we will get back to you as soon as possible. Any questions or information submitted go to our secure and protected email, and all personal information reported will be protected.

Medicare and Medicaid provide full coverage of hospice care while private insurers may have a cost-share or co-payment associated with hospice care. An annual deductible and/or out-of-pocket maximum may also apply for private insurers.

If you have no insurance, we offer a sliding payment scale, as well as charity care for those that qualify. Your AccentCare team will work with you to arrange billing with the appropriate party.

Upon referral to AccentCare for hospice care, an Insurance Benefits Specialist will review and validate your hospice care benefits through all insurance providers you report. Our Benefit Specialist will report all covered hospice services and any cost share that may apply from a private insurer, along with any plan exclusions or benefit maximums. To ensure we are able to review and provide complete and accurate coverage information, please be sure to provide your hospice care consultant or admissions coordinator with all active insurance coverage and cards.

For those with Medicare, the Medicare Hospice Benefit covers a patient’s time on hospice with no co-pays or fees. AccentCare Hospice & Palliative Care will bill Medicare, Medicaid, and/or private insurers for the cost of hospice care.

If you have questions about a bill, please submit it via the form below.

Our Services

Questions? Please use the site Chat feature for your convenience OR call 800.834.3059